Cookie Policy
EN365 uses cookies and similar technologies on its online gaming platform to enhance user experience, ensure secure sessions, and analyze gameplay patterns. This policy explains what cookies are, how we use them, and your control options, in line with Indian data protection standards and global best practices.
What Are Cookies?
Cookies are small text files stored on your device (computer, mobile, or tablet) by your browser when you visit the EN365 website or app. They help remember your preferences, keep you logged in, and track site usage without storing sensitive personal data like passwords. Similar technologies include pixels, local storage, and SDKs used in our gaming apps.
Types of Cookies EN365 Uses
EN365 employs four main categories of cookies and tracking tools, tailored for an iGaming environment:
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential / Strictly Necessary | Enable core functions like login, secure gaming sessions, and transaction processing. Without these cookies, the platform will not function properly. | Session or up to 1 year | Authentication tokens and secure session IDs. |
| Functional / Preferences | Remember user settings such as language preferences, game history, and interface customizations. | Up to 2 years | Saved preferences and UI settings. |
| Performance / Analytics | Analyze site usage and gameplay patterns to improve performance and user experience. | Up to 24 months | Page views, session duration, and gameplay metrics. |
| Marketing / Targeting | Deliver relevant promotions and track advertising effectiveness across platforms. | Up to 13 months | Ad retargeting and conversion tracking. |
We only place non-essential cookies after obtaining your consent via our cookie banner.
How EN365 Uses Cookies
- Security & Functionality: Prevent fraud, maintain session integrity during real-money games, and ensure smooth deposits and withdrawals on the EN365 app.
- Personalization: Tailor game recommendations, bonuses, and interface preferences based on user behavior.
- Analytics: Understand player behavior to improve platform performance and gameplay experience.
- Advertising: Display relevant promotions and measure marketing performance while respecting user privacy choices.
Third-party providers such as analytics tools or payment gateways may place their own cookies. EN365 requires these providers to comply with privacy standards and applicable regulations.
Your Cookie Choices & Management
Users can manage cookie preferences at any time through browser settings or the EN365 privacy controls.
- First Visit: Our cookie banner allows users to accept all cookies, reject non-essential cookies, or customize preferences.
- Update Preferences: Manage cookie choices through account settings or the privacy section in the footer.
- Browser Controls: Most browsers allow blocking or deleting cookies through privacy settings.
- Opt-Out Tools: Users can opt out of certain advertising cookies through industry tools.
Rejecting some cookies may limit features such as automatic login or personalized recommendations but will not prevent access to essential EN365 services.
Changes to This Policy
EN365 may update this Cookie Policy from time to time to reflect platform improvements or regulatory changes. Updates will be announced through a site banner or notification.
Last updated: March 12, 2026.
Contact Us
If you have any questions regarding this Cookie Policy, please contact our support team at support@en365.com or use the in-app chat feature. For India-specific queries, reference DPDP Act compliance guidelines.
